You don’t want to have to change your billing system — that’s why you want to get it right from the start. Zuora provides a foundation that you can evolve to. Our homegrown billing system was manual and delayed the sales cycle, but with Zuora, everything is much more automated so PagerDuty can easily provide self-serve.

People want a revenue system that they feel is bulletproof and that they can count on, so they aren’t constantly having to worry about double-checking data. Zuora Revenue was the best solution that fits our business model.”

More and more customers are buying into the idea of continually experiencing new functionalities, new features, and new capabilities over time. With Zuora running in the background, we are well-equipped to deliver sustainable value to our customers, based on dynamically evolving offerings that fit [their] demands.”

Zuora’s strength lies in its hugely knowledgeable team who are able to understand a business problem and provide a technology solution. They embed themselves within the business and take a vested interest in ensuring success, not only for implementation but throughout the product life.”